Things You Need to Know!
For all requests for services, call “311” and receive a service number so you can track the progress of your request.
Q. What is the best number to call to reach the police?
If it is an emergency, please do not hesitate to call 9-1-1. The police are there to help us.
If it is a non-emergency, please call your Police Service Area (PSA). You can get their number through the following website: www.mpd.dc.gov – Fourth District
Q. My trash can is worn out and has a hole in it. How do I get a new one?
You can get a new trash can by contacting 3-1-1 and making a request to DPW for a new one. You may coordinate with them to have the old one hauled away and a new one delivered.
Q. How long does it take to get from here to there via public transportation?
Please click on the link below and enter your starting point and destination: https://www.wmata.com/schedules/trip-planner/
Q. Can I register or update my voter registration online?
Yes, here is the link: https://www.vote4dc.com/UpdateApply/SearchOldVoter
Q. I receive parking or traffic citation. Can I pay online?
Yes, here is the link: https://dpw.dc.gov/service/pay-parking-ticket-online
Q. The trees in my neighborhood are obstructing the view and are causing a safety issue. What can be done?
If you are having problems with trees on city property, you can contact 311 and the Department of Transportation (DDOT) will come out, inspect and trim the trees if necessary.
Q. I am a senior and I need assistance. Can the city help me?
If you are a senior and need assistance, please visit https://serve.dc.gov/, or contact Serve DC at (202) 727-7925.
Q. I want to get involved in my neighborhood. Where can I find information about community participation?
If you are interested in getting involved in your neighborhood, you can contact your Advisory Neighborhood Council (ANC) for meetings and events. To find your ANC, go to https://anc.dc.gov/page/ward-4-advisory-neighborhood-commissions.
Q. I have concerns about the condition of my alleys and streets. Who do I contact for repairs?
For questions about alleys and streets, and to inquire about sidewalks, contact DC Department of Transportation (DDOT) at www.ddot.dc.gov, or call 311 to submit a request.
Q. How can I learn more about how to travel by Metro in D.C.?
Please visit WMATA’s website at http://www.wmata.com/ for this information and more!