Constituent Services

 

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“World class constituent services is my only goal.”

 

On day one, Councilmember Todd and staff hit the ground running. He and his team have been as responsive as possible to constituent needs and worked to find solutions to their concerns. Working with the Mayor’s Office and District agencies, Councilmember Todd’s chief objective is improving the quality of life of residents. In addition Councilmember Todd and his team have been available at community meetings and neighborhood gatherings proactively looking for ways his office can be of assistance. Specific areas of involvement include:

  • Received and acted upon over 2,500 requests for assistance via e-mail, phone calls, in-person visits, and social media.
  • Brokered the placement of a bike station at the Georgia Ave. Walmart
  • Hosted events for the Ward, including Family Fun Day, Ward 4 Fitness Day, and the Ward 4 Holiday Party.
  • Subscription by all staff on Ward 4 list serves to monitor and address resident concerns on a 24/7 basis.